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The Cost of Bad Customer Service

Pinned on September 13, 2012 at 7:54 am by Admin

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The Cost of Bad Customer Service

There’s not a soul out there who doesn’t have at least one juicy story to tell involving some type of miserable customer service experience. Maybe a clerk snubbed you in a store. Maybe a phone call between you and an agent suddenly became one endless stream of profanities. Whatever your tale entails, a bad customer service experience can have significant long-term and expensive ramifications.

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